Frequently Asked Questions

Find answers to common questions about investments, withdrawals, security, and more.

💰 Investment Questions

What is the minimum investment amount?

Our Starter plan requires a minimum of $100. Pro plan minimum is $1,000, Premium $5,000, and VIP $10,000. You can invest any amount above the minimum.

Is the 30% ROI guaranteed?

Yes, the 30% return is guaranteed on every investment within 24 hours. This is backed by our proprietary trading algorithms and diversified portfolio strategy.

How often can I invest?

You can invest as many times as you want. Each investment is independent and earns 30% returns after 24 hours. There's no limit to how many investments you can have running simultaneously.

Can I reinvest my profits?

Absolutely! You can reinvest your profits to earn additional returns. Many of our investors use compounding strategy to accelerate their wealth growth.

What cryptocurrencies do you invest in?

We diversify across major cryptocurrencies including Bitcoin, Ethereum, Binance Coin, Solana, Cardano, and other established altcoins. Our team monitors market conditions constantly to optimize allocation.

🏦 Withdrawal Questions

How long does withdrawal take?

Withdrawals are processed instantly! Your funds are sent to your crypto wallet or bank account within minutes of approval. We aim for a maximum of 30 minutes processing time.

Are there withdrawal fees?

No hidden fees! We charge a small processing fee only on bank transfers (2.5%). Crypto withdrawals are completely free. All fees are transparent and shown before you confirm.

What withdrawal methods are available?

You can withdraw via cryptocurrency (Bitcoin, Ethereum, etc.) or bank transfer. Crypto is instant and free, while bank transfers are fast and secure with minimal fees.

Is there a maximum withdrawal amount?

No maximum limit! You can withdraw any amount of your balance. VIP members get priority processing for large withdrawals.

🔒 Security Questions

How safe is my money?

Very safe! We use 256-bit SSL encryption, cold storage wallets (95% of funds), hot wallets with multi-signature protection, and military-grade security protocols. Your funds are insured and protected.

Do you offer two-factor authentication?

Yes! 2FA is available and recommended for all accounts. We support authenticator apps, SMS, and email verification methods to add extra security layers.

Is the platform regulated?

Yes, Elite Wealth Capita complies with all relevant financial regulations including GDPR in Europe and KYC/AML requirements globally. We maintain strict compliance with regional regulations.

What happens if I forget my password?

You can reset your password using the "Forgot Password" link on the login page. You'll receive a secure reset link via email. The link expires in 24 hours for safety.

👤 Account Questions

How do I create an account?

Click "Sign Up" on the homepage, enter your details, and verify your email. It takes less than 2 minutes! You'll get instant access to start investing.

Can I have multiple accounts?

Each person should have one account linked to their email. Multiple accounts may violate our terms. Contact support if you need account management assistance.

What are the different account tiers?

We offer 5 tiers: Beginner (default), Silver, Gold, Platinum, and VIP. Higher tiers offer better support, lower fees, and exclusive benefits. Upgrade anytime in your account settings.

Can I close my account?

Yes, you can close your account anytime through the account settings. You'll need to withdraw any remaining balance first. We'll email you a confirmation.

Do you offer customer support?

Yes! 24/7 support available via live chat, email, and phone. Most inquiries are answered within 2 hours. Premium members get priority support.

Still Have Questions?

Our support team is ready to help 24/7